CALL NOW OUR LOCATION

Right choice for New Car Service

SHARE THIS

It is not common knowledge that you have the right to decide where your vehicle is serviced, maintained and repaired, at competitive prices

Figure you might find a bargain in the end of year car sales or have a new years resolution to have your new car serviced? Here is some sound advice from On The Move Mechanical Repairs in Preston.

The purchasing of a new car is one of the most substantial investments people generally make, so you should be sure to ensure its proper care. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.

It is not common knowledge that you have the right to decide the workshop to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

New car dealers are not able to force you to have the car serviced by the dealership where you originally purchased it for service or repairs. Provided the work is fulfilled to the manfufacturers specifications by an adequately trained person and uses good quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every On The Move Mechanical Repairs mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means On The Move Mechanical Repairs mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. On The Move Mechanical Repairs will also only ever use fluids and lubricants that meet the specifications of the new car manufacturer.

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the variances between manufacturer, statutory and extended warranties to ensure you make the right choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be overruled by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be on the watch for new car dealers who try to bundle “express” or “extended” warranties, often for free, when purchasing your new vehicle.. Often these ‘supplemental’ warranties may include quite definitive restrictions or provisions, and often can seem very confusing. Many times these warranties provide very few additional benefits not already granted by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the car.

Such warranties are very unlikely to bring attention to the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you may need to travel to get your car serviced or increased waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.


Specialist Car Services